SammiDodger Mines

Privacy Policy, GDPR and T's &C's

Privacy Policy

For the purposes of this website, we keep it simple. We use cookies to maintain a smooth flow when using our website.

Personal information

We retain and use your email address and postal information for only as long as is required for the purpose of purchases (normally 30 days) and emails needed regarding purchases unless you subscribed to regular emails from us.
We may contact you by other electronic communication methods, social media and via apps.
You have the right to request that we do not keep your information, it will be removed from any database that we keep when requested.

4. Information keep will consist of

Your name, your address, your email address, your banking details (only for the transaction this is not retained by us)

Your telephone number – this is to cover any international deliveries and is needed to help clear customs.

GDPR

Privacy Policy

GDPR

General Data Protection Regulations

Personal information retained are, email address, address, name, telephone no. if supplied. No personal information from any transactions will be sold or shared with 3rd parties. No email addresses will be retrieved with the purpose of being used as marketing purposes by us. All payment details are only kept for the duration of the purchase.

When you purchase from any of our sites, social media platforms or other sites of sales you are agreeing to these conditions. Terms and conditions may vary from site to site depending upon which site you are using for your purchase. see individual sites for t's and c's. If you wish to make a payment via other methods you will need to contact us via the contact us on our main webpage.

Site Content

T's & C's

Terms and conditions & GDPR

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

These T's & C's are for www.sammidodgermines.co.uk and any other social media platform or selling platform that is owned by me selling these second hand items.

In respect of cosplays and costumes for sale on other platforms other than www.sammidodgermines.co.uk

SammiDodger second-hand cosplay and clothes shop ( other online outlets)

This is a disclaimer statement for SammiDodger second hand cosplay and clothes shop, second-hand online store. Most clothes and costumes have been used for conventions, expos or photoshoots with the odd exception of items that were bought but never used.

Not all items have label for what they are made from who or who they were made by, this is because they are handmade, bought cheaply or are already second hand.
Prices are kept low and returns are accepted on most items and this will always be stated within the listing.
Any damage on an item is stated in the listing, so no returns will be accepted if you did not realise there was damage when it was stated in the listing. If any damage has not been stated in the listing and you want to return the item, the return will be accepted.
Postal costs are paid for by the buyer. I am a sole trader who is moving on used costumes that I no longer need and I am not making a profit by selling these items. The brand name for this store is SammiDodger second hand cosplay and clothes shop.

Application

These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Samantha Mines of PO BOX 6478, Leighton Buzzard, Beds, LU7 6HQ England, with email address sammidodgermines@gmail.com (the Supplier or us or we).
These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
Contract means the legally-binding agreement between you and us for the supply of the Goods;
Delivery Location means the Supplier’s premises or other location where the Goods are to be supplied, as set out in the Order.
Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
Goods means the goods advertised on the Website that we supply to you of the number and description as set out in the Order.
Order means the Customer’s order for the Goods from the Supplier as submitted following the step by step process set out on the Website;
Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
Website means our website https://sammidodgermines.co.uk on which the Goods are advertised.

Goods

The description of the Goods is as set out in the Website, catalogues, brochures, other social media platforms, online shops or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
All Goods which appear on the Website are subject to availability.
We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

4. The vast majority of items sold on all above mentioned platforms will be used items, either as part of photo shoot or comic con events ect, this will be stated when listed.

5. Sometimes items are bought but not used for photo shoots or events and may be sold on as used or new.

6. Because the vast majority of items will be sold as used it will be stated if there is any damage or parts missing and the price of the item will be listed will reflect this.

7. I reserved the right to refund a customer and not send the item if 1. There has been a mistake in how many items are available for purchase and it will be decided upon first come first served. Or 2 if a customer become aggressive or demanding and are not reasonable in any way.

8. In relation to prints of photos of shoots. Prints created by Echo Mines Studio of Sammi Dodger Mines are refundable on the condition that the photos are returned in the condition and manner that they were sent to the client. Any damaged done by the postal service must have photos taken of damage and sent to us the producers before a refund will be sent. You will either be advised to return the photo (dependent upon the product) or we will just send a new copy. In relation to photos produced by a third party company you will need to contact your point of sale with any questions or refunds.

Personal information

We retain and use your email address and postal information for only as long as is required for the purpose of purchases and emails needed regarding purchases unless you subscribed to regular emails from us.
We may contact you by other electronic communication methods, social media and via apps.
You have the right to request that we do not keep your information, it will be removed from any database that we keep when requested.

Basis of Sale

The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (i.e. the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.
No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

Price and Payment

The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing.
Prices and charges include VAT at the rate applicable at the time of the Order if purchased by a third party company where applicable.
You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods. Payment methods may differ from site to site dependent upon where you are purchasing goods from us from.
Any import/customs charges are payable by the receiving client.

Delivery

We will deliver the Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
1. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or
2. After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.
We will delivery mostly worldwide, if you are unsure if we will deliver to you, please contact before purchase. This is just for us to check any restrictions to deliveries that may cause us a penalty due to the nature of items that we may sell. You may need to pay import duties or other taxes, as we will not pay them.
If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
We aim to deliver worldwide but there are restrictions, it is advised to contact the admin of the site if you are unsure about delivery options.
We reserve the right to refund an item without reason for any purchase. But reason will be given where possible. Our decision is final.

Risk and Title

Risk of damage too, or loss of, any Goods will pass to you when the Goods are delivered to you.
You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

Withdrawal, returns and cancellation

You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
When making a return proof of purchase must be obtained. No proof no refund.

Right to cancel

You have the right to cancel purchased as long as contact has been made before an item has been posted, if item has been posted, item must be returned, client to pay postal costs and then a refund will be issued upon receipt for said item. To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (eg a letter sent by post, fax or email or via original method of contact e.g direct message in social media or via the site of purchase). In any event, you must be able to show clear evidence of when the cancellation was made.

Effects of cancellation in the cancellation period

Except as set out below, if you cancel this Contract, relevant refunds will be made as stated per order or contact at time of purchase.
We will reimburse to you all payments received from you, including the costs of delivery if the item as long as the item has not been sent.
Except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us.
If an item has been posted and then an order has been cancelled only the cost of the item will be refunded. You will need to pay postage to return the item and any postage paid to have the item sent when you placed the order will not be refunded.

Timing of reimbursement

If we have not offered to collect the Goods or made arrangements for Good to be retuned, we will make the reimbursement without undue delay, and not later than:
1. 14 days after the day we receive back from you any Goods supplied, or
2. (if earlier) 14 days after the day you provide evidence that you have sent back the Goods.
If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

Returning Goods

If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods without delay and in any event not later than 30 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 30 days has expired. You agree that you will have to bear the cost of returning the Goods.
Underwear is non returnable.
Sales outside of the UK are non refundable
For the purposes of these Cancellation Rights, these words have the following meanings:
1. distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded;
2. sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object.

Conformity

We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.
Upon delivery, the Goods will:
1. be of satisfactory quality;
2. be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and
3. Conform to their description.
It is not a failure to conform if the failure has its origin in your materials.

Circumstances beyond the control of either party

In the event of any failure by a party because of something beyond its reasonable control:
1. the party will advise the other party as soon as reasonably practicable; and
2. the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery and any right to cancel, below.

Excluding liability

The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to the Customer’s business, trade, craft or profession which would not be suffered by a Consumer – because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession.

Governing law, jurisdiction and complaints

The Contract (including any non-contractual matters) is governed by the law of England and Wales.
Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
We try to avoid any dispute, so we deal with complaints in the following way: : Delivery Problems: If any damage has occurred to your delivery you need to email us within 7 working days, dated from dispatch from ourselves regarding damage incurred with photographs of the damaged items and the packaging. We will then contact you a.s.a.p as to how it will be resolved. All communication regarding complaints and non delivery will be handled via email via the main website and we will respond with appropriate solution within 7 working days.

Attribution

These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).

GDPR

General Data Protection Regulations

When you purchase from any of our sites, social media platforms or other sites of sales you are agreeing to these conditions. If you wish to make a payment via other methods you will need to contact us via the contact us on our main webpage.